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MusicMaster Blog

The Biggest Loser posted on June 9th, 2014

By Marianne Burkett

I just spent about 2 hours with a client that had reached the end of his tolerance rope in regard to scheduling music.  He’s been working in the software for a few years – but rarely visited the rule tree, or did any kind of library analysis.  He recently inherited a new format to program and was spending over an hour a day laying down categories and ensuring the flow was correct for each 24 hour period of music. (more…)

Finding and Fixing Duplicate Song Entries posted on October 21st, 2013

By Marianne Burkett

Some days, a client call about one thing and then, it turns into a fact finding mission about a completely different issue.  Let’s take the call I received this morning from PD Bob.  Initially, he’d called about changing one hour in his assignment grid for just one day.  We went through the steps in changing the grid, unscheduling that hour to reset the clock template, and rescheduling the one hour.  I was thinking …okay, that was a quick call.

Then, he asked how to disable Gold Recycling in a few of his older categories.   We discussed it and I walked him through the procedure.  (Dataset/Schedule/Gold Recycle/X) Bob also does morning drive, so he is frequently listening to the midday music and then listening to the overnight show the next day, where he’d hear recycled music.  We started talking about repetition and listening patterns of the audience.

Then, he said something was bothering him about repetition of a specific song and asked about searching by automation number.  I pointed him in the right direction using a Library Query, and searched for a specific number.  He looked at the history of the song and said he felt like he was going crazy because he thought he heard the song two times within a few hours two or three days earlier.  So, I used the MusicMaster “Search Bar”… (it looks like a windows address bar) and searched by the title.  That is when we discovered the same title with two distinct automation numbers in active rotation! Since he was brand new to MusicMaster Windows, I suggested we look for more duplicates.

Using the Song List Editor, (which you can access via the Info Bar or Dataset/Library/Song List Editor)…

databaseissues_image1…we did a library search of his rotated music…

databaseissues_image2…and then, using the middle double arrows…

databaseissues_image3…added ALL songs to the Song List Contents area on the left.  (The double arrow to the right, with 1<< adds only unique songs.)

On the left side I showed him the “Wizard Wand” icon and Song List Arrangement function “Find Duplicate Songs”.

Once you click OK, the duplicates rise to the top.

databaseissues_image6As you can see, he found four duplicate titles with different automation numbers.

So, I had him mark the newer (second song) duplicate with his F7 key, and exit the Song List editor.

databaseissues_image7Now all he needed to do was move the marked songs to a hold category and scan his editor for the marked duplicate songs that were already scheduled, and replace them with something else.

Now, is it possible that PD Bob may want to turn his Gold Recycling back on?  I’m not sure, but he won’t be having the duplicate issue anymore.

Our thanks to PD Bob for allowing us to show his data to illustrate this issue.

If you have any concerns or questions about your library and troubleshooting, contact your Music Scheduling Consultant for some quick answers!

Rule Issues? Ask The Rule Wizard posted on July 15th, 2013

By Jesus Rodriguez

In this blog post we will take a journey like a storybook does to meet the Rule Wizard who is always available to help us in a time of need. We often get calls asking why certain rules are not functioning properly. Are my rules to tight? May be to loose? Do I have the right times set for my rules? I just did a new database what rules should I use? I inherited a database but I don’t know if the person before me had the correct rules? Can you help us because we made huge changes to the database and now it’s acting weird? (more…)

Nothing Scheduled Today in MusicMaster… Help! posted on May 6th, 2013

By Aaron Taylor

We often will get calls or emails in our support department from a user who indicates they’ve attempted to schedule a day part, full day or longer time period and nothing ended up scheduling. Here are the most common culprits, and areas to review in your databases that usually will point to this occurrence. (more…)

Rules Reality Check posted on December 3rd, 2012

By Marianne Burkett

The majority of calls I receive during any given week, tend to pertain to poor rotations or too many unscheduled positions after running the automatic scheduler.  Typically, the results are due to rules that don’t really fit the categories, coding or categories with excessively high minimum rest settings.  You may also have rules that conflict with one another.

What should you do?   Of course, you can always call me or your Music Scheduling Consultant to help shed some light on your problems, but if you’d like to roll up your sleeves… here are the steps I personally take each and every time someone calls me for help. (more…)

Is it time for a “Reality Check”? Review Your Library! posted on September 26th, 2011

By Marianne Burkett

When was the last time you took a critical look at your database or databases?  You may be so busy at work, that the thought of a review seems like the last thing you’d like to do.  With MusicMaster there are some easy steps you can take to keep your data “honest”.  The truth has no agenda, but it certainly is revealing! (more…)

Three Important Lessons in Caring for Your MusicMaster Database posted on February 18th, 2011

by Marianne Burkett

This article is about properly caring for your database.

Today we take a look at three different scenarios where clients run into trouble. (more…)

Check out the Recap Report in MusicMaster posted on July 15th, 2010

Here is a handy daily “report card” for your MusicMaster database.

The Recap Report is a graphic display of how the program did in relation to the rules that you have set up.

There are three types of Recap Reports you can view: Rule Stats, Goal Stats and Category Stats.

Here is a brief description of each:

Rule Stats
This display gives you detailed information on each rule that was tested.

Goal Stats
This report is activated when you use Optimum Goal Scheduling. You can sort by any of the column headers that you have.

When using Optimum Goals Scheduling, you’ll see one entry for each category where that Goal is used.

Category Stats
This graph gives you information on how far into the search depth the scheduler had to go to find the songs it scheduled

There are other options to view the Thinking file, Print the Recap Report, or Copy it to a clip board or Word document (as an example).

You can view this report immediately after a scheduling run via DATASET-SCHEDULE-RECAP REPORT. You can also make this report open each time following an Automatic Scheduling run by selecting RUN RECAP REPORT AFTER SCHEDULING on the OPTIONS tab of the Automatic Scheduler.

Trouble Shooting via the History Browser posted on June 7th, 2010

by Marianne Burkett

From time to time, most people go to their Primary Care Doctor for a physical exam, take the car in for servicing or have their home HVAC inspected – just to be sure there isn’t a problem lurking. In the same vein, it’s also wise to take a critical look at your MusicMaster database every so often. (more…)

Deleting Old Clocks posted on April 21st, 2010

By Drew Bennett

When you abandon old clocks for new ones, a lot of times the old clocks get left in the database and never used again. (more…)