The Biggest Loser posted on June 9th, 2014
By Marianne Burkett
I just spent about 2 hours with a client that had reached the end of his tolerance rope in regard to scheduling music. He’s been working in the software for a few years – but rarely visited the rule tree, or did any kind of library analysis. He recently inherited a new format to program and was spending over an hour a day laying down categories and ensuring the flow was correct for each 24 hour period of music. (more…)
Database analysis is like a box of chocolates – You never know what you’ll find! posted on October 21st, 2013
By Marianne Burkett
Some days, a client call about one thing and then, it turns into a fact finding mission about a completely different issue. Let’s take the call I received this morning from PD Bob. Initially, he’d called about changing one hour in his assignment grid for just one day. We went through the steps in changing the grid, unscheduling that hour to reset the clock template, and rescheduling the one hour. I was thinking …okay, that was a quick call.
Then, he asked how to disable Gold Recycling in a few of his older categories. We discussed it and I walked him through the procedure. (Dataset/Schedule/Gold Recycle/X) Bob also does morning drive, so he is frequently listening to the midday music and then listening to the overnight show the next day, where he’d hear recycled music. We started talking about repetition and listening patterns of the audience.
Then, he said something was bothering him about repetition of a specific song and asked about searching by automation number. I pointed him in the right direction using a Library Query, and searched for a specific number. He looked at the history of the song and said he felt like he was going crazy because he thought he heard the song two times within a few hours two or three days earlier. So, I used the MusicMaster “Search Bar”… (it looks like a windows address bar) and searched by the title. That is when we discovered the same title with two distinct automation numbers in active rotation! Since he was brand new to MusicMaster Windows, I suggested we look for more duplicates.
Using the Song List Editor, (which you can access via the Info Bar or Dataset/Library/Song List Editor)…
On the left side I showed him the “Wizard Wand” icon and Song List Arrangement function “Find Duplicate Songs”.
Once you click OK, the duplicates rise to the top.
So, I had him mark the newer (second song) duplicate with his F7 key, and exit the Song List editor.
Now, is it possible that PD Bob may want to turn his Gold Recycling back on? I’m not sure, but he won’t be having the duplicate issue anymore.
Our thanks to PD Bob for allowing us to show his data to illustrate this issue.
If you have any concerns or questions about your library and troubleshooting, contact your Music Scheduling Consultant for some quick answers!
An Introduction to Special History Reports posted on January 28th, 2013
By Drew Bennett
MusicMaster works closely with various organizations that require special reports to be generated from a music scheduler. Special History reports is the section of MusicMaster dedicated to generating specific reports for organizations around the world. You will find this section of MusicMaster by choosing Dataset, Analysis, Special History Reports. (more…)
Trouble Shooting via the History Browser posted on June 7th, 2010
by Marianne Burkett
From time to time, most people go to their Primary Care Doctor for a physical exam, take the car in for servicing or have their home HVAC inspected – just to be sure there isn’t a problem lurking. In the same vein, it’s also wise to take a critical look at your MusicMaster database every so often. (more…)